Best human resource practices for tourism enterprises

The Malta Tourism Authority (MTA) has, over the past months, launched a series of successful training activities aimed at individuals who are directly or indirectly involved in the tourism industry, as part of a European Social Fund (ESF) Project partly funded by the EU.

General Manager assisting his staff

One of these activities, to be launched in April, will be targeted at operators working in small to medium tourism enterprises within the accommodation, catering and travel sectors. The objective of this activity is to help tourism operators identify the strengths and weaknesses of the people management practices they employ within their business, hence increasing the competitive edge of small, independent tourism enterprises. Participants will gain insight through their interaction with other operators in the sector, with regard to the people management practices they currently employ.

Discussion of good HR practices will take place through a number of sectoral workshops. Each delegate will have the chance to participate in one workshop, which will be geared towards the particular sector they operate in. A certificate of attendance will be awarded to each delegate, following their valued participation and contribution. Bookings are on a first come first served basis.

Workshops will each be of three hours duration, and will be held on the following dates:

Travel: 17th April from 14.00 to 17.00
Catering: 18th April from 14.00 to 17.00; and 23rd April from 9.00 to 12.00
Accommodation: 19th April from 14.00 to 17.00; and 20th April from 9.00 to 12.00

Housekeeping supervisor training staff

Workshops will be held at MISCO premises and facilitated by MISCO personnel. Those interested are kindly asked to contact M'Louise Xuereb on 22054124 or training@miscomalta.com. For further information about EU-funded training programmes organised by the MTA, kindly contact Karl Grech on 22915124 or karl.grech@visitmalta.com. MINISTRY FOR TOURISM AND CULTURE STRUCTURAL FUNDS PROGRAMME FOR MALTA 2004-2006
PROJECT PART FINANCED BY THE EUROPEAN UNION: EUROPEAN SOCIAL FUND CO-FINANCING RATE 75% EU 25% MALTA

This issue is available at: 0704.